Consumer Rights

Legally guaranteed rights and protections related to the consumption of goods and services. According to the Consumer Protection Act, these include the right to information about goods and services; the right to safe goods and services; the right to protection against unfair commercial practices; the right to compensation for damages caused by defective goods and services; the right to access institutions for resolving consumer disputes; the right to education regarding the protection of rights; the right to associate for the protection of interests; and the right to representation before state authorities.